City of Pittsburgh

Department of Personnel & Civil Service Commission/ Attention: Applications Section

Fourth Floor, City-County Building, 414 Grant Street, Pittsburgh, PA  15219

Hours of Operation: Monday through Friday, 7:30 A.M. through 4:45 P.M.



Fax Number:  412-255-4736

Application Questions:  412-255-2710

Civil Service Commission:  412-255-2384





Employment Announcement for the position of:  I&P ANALYST


Applications will be accepted online from 4/25/16 through the filing deadline of 5/16/16




I.  General Application Requirements:

You must submit or show proof of all of the following at the time of filing your application (unless otherwise indicated below) or your application will be disqualified.  Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal.

·         A completed online City of Pittsburgh Employment Application, including your online Employment Profile Data.  (Education and Work Experience).

·         Completed online City of Pittsburgh Supplemental Form questions for this position.

·         A resume, to be submitted online.

·         Applicants must become residents of the City of Pittsburgh prior to employment and remain a resident throughout employment.

·         A current, valid Class C Pennsylvania Motor Vehicle Operator's License at the time of filing application or prior to appointment, which must be maintained throughout employment.  Written requests for a special accommodation on the basis of the Rehabilitation Act of 1973 and the Americans with Disabilities Act will be considered by the Department of Personnel and Civil Service Commission on an individual basis.


NOTE:  The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions.  The background investigation includes but is not limited to criminal background, driver’s license and City of Pittsburgh real estate tax payments.  Candidates may be disqualified from consideration from employment based on the results of their background investigation (as it relates to the job for which the applicant is being considered).


NOTE:  Candidates being considered for employment will be required to submit official transcripts to verify of their post-secondary education (college/university, trade school, etc.) prior to being hired by the City of Pittsburgh.  Transcripts must be submitted at the time of any/each job interview you have with the City of Pittsburgh. 


II. Qualifying Requirements:

Your City of Pittsburgh application will be reviewed and your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position.  You will be sent an eligibility letter regarding your eligible/ineligible status.

·         WORK EXPERIENCE: The application must clearly show two (2) years of full-time experience in information technology, economics, urban studies or a related field.  (Full-time is defined as 32 hours or more per week.  Less than full-time experience will be calculated on a pro-rated basis.)

·         EDUCATION/TRAINING: The application must clearly show a Bachelor’s Degree from a fully accredited institution in Information Technology, Economics, Urban Studies or a related field.  (See NOTE under the General Application Requirements Section above regarding the verification of education/training).

·         EQUIVALENCY:  Education/training and/or work experience may be substituted on a year for year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above).  The Total Qualifying Requirement is six (6) years.  (See NOTE under the General Application Requirements Section above regarding the verification of education/training).


III. Civil Service Examination(s):

If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s).  You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position.  

·         Written:  None required for this position.

·         Performance:  None required for this position.

·         Medical:  None required for this position.




Department:  Innovation & Performance

Salary:  $36,123 - $41,725 per year.

Union: None, this is a non-union position.

Union Bid Form:    None required.

Civil Service Classification:  Non-Competitive


Position Duties:

       Researches the needs of existing or potential computer systems users through interviews, observations and analysis of financials, policies, procedures and needs using approved systems analysis techniques.

       Manages and completes Information Technology-related projects within schedule and budget.

       Documents opportunities to integrate systems and resources to fulfill project requirements.

       Ensures effective communications and relationships between customers and project team members are maintained.

       Uses project management skills to manage project roles, identify resource requirements, manage project budgets, meet training needs, define project deliverables, provide customer satisfaction and reporting structures and ensure quality of projects.

       Identifies the technical approach to be used on a given project and manages the system development process.

       Acts as the liaison with consultants, vendors, outside agencies, etc., on assigned projects.

       Plans, develops, directs, coordinates, organizes and controls the resources under jurisdiction toward the effective and efficient attainment of organizational and program goals, including public service and employee safety.

       Manages area of responsibility in strict accordance with applicable laws, regulations and established policy, including union agreements, to ensure fair and standardized treatment of employees.

       Performs activities and functions of related lower-level personnel.

       Performs other related tasks and duties as assigned or required.


Knowledge/Abilities (At Full Job Performance)

Considerable knowledge of:

       How to research and understand user needs, business processes, technology procedures and techniques.

       Project planning, scheduling, budgeting, communication, risk management, feasibility, and cost-benefit analysis.


Some knowledge of:

       Best practices in modern technology choices, understanding of how database, application, and front-end platforms interact in a “stack”.

       Major issues in software development and a sense of the problems faced by developers.

       City business functions, major challenges in information management, customer service, and intergovernmental coordination.

       The principles, practices and techniques of user experience research and human/computer interaction.

       The principles, practices and techniques of supervision.

       Relevant labor agreements and personnel policies and procedures.


Ability to:

       Analyze and research complex computer systems user needs through interview, observations and technique.

       Manage and complete Information Technology-related projects within schedule and budget.

       Document opportunities to integrate systems and resources for departmental projects and purposes.

       Conduct special research projects, maintain records and prepare accurate reports, correspondence, etc.

       Communicate effectively, both orally and in writing.

       Establish and maintain effective working relationships with supervisors, associates, outside agencies and the general public.





      Rarely 0-20 pounds.

Physical Demands – Job Requirements:

      Occasionally finger movement-coordination, hearing-conversation, speaking clearly.

      Rarely squatting, repetitive leg/arm movement, foot or hand control movement, crawling, finger movement-fine dexterity, finger movement-gross movement, seeing-near.




Full-time City employees receive a comprehensive benefit package including:

·         Health, Dental and Vision Benefits

·         Pension

·         Voluntary Deferred Compensation Plan

·         Tuition Reimbursement

·         Paid Holidays

·         Paid Vacation

·         Personal Days

 (Benefits may be modified based on collective bargaining unit terms.)