Pittsburgh Electronic Communications Policy

The City of Pittsburgh (“City”) provides electronic and telephone communications, including E-mail, Internet/Intranet, voice mail, and other systems (“City electronic communication systems”) to its designated employees for their use in performing their duties for the City at the City’s expense. It is City policy that the electronic communications systems are to be used for principally work-related purposes. Any employee who uses these systems in a manner inconsistent with this policy or in violation of any other Departmental, Bureau or City policy may be subject to disciplinary action up to and including termination. All employees who use City electronic communications systems shall certify that they have read and fully understand the contents of this policy. Any and all opinions communicated through use of these systems, whether implied or expressed, shall be those of the individual user and are not necessarily the opinions of the City or its management.

Use of the City’s Electronic Communications Systems:

City employees may use the City’s electronic communications systems for performing lawful City business. The City’s electronic communication systems are provided by the City solely for employees’ business use during City time. Limited, occasional, or incidental use of electronic communication systems (sending or receiving) for personal, non-business purposes is permitted under the following conditions:

  • Personal use is limited to break or lunch times; Personal use may not interfere with the productivity of the employee or his or her co-workers; Personal use may not involve any prohibited activity described in this policy; Personal use may not disrupt or delay the performance of City business; or
  • Personal use may not consume City resources or otherwise deplete system resources available for business purposes.

If the personal use of the City’s electronic communications systems results in a cost to the City, the cost must be reimbursed by the employee.

The City reserves the right to delete any electronic communication received by a City employee through the City electronic communications system in order to maintain the effective and efficient operation of the City’s system. Deletion may occur at any time with or without prior notification.

Procedure for Distributing Department-wide and City-wide
E-mail:

No City employee shall distribute department-wide E-mail without prior approval from his or her Department Director or Bureau Chief. Department Directors and Bureau Chiefs may distribute department-wide E-mail at his or her discretion.

No City employee shall distribute City-wide E-mail. Requests for the distribution of City-wide E-mail must be made through the employee’s Department Director or Bureau Chief. If the Department Director or Bureau Chief approves City-wide distribution, then he or she shall distribute the E-mail to City Department Directors and Bureau Chiefs who may forward the City-wide E-mail to the employees under his or her direction.

Prohibited Uses:

It is the responsibility of each City employee to use the City’s electronic communication systems in a professional and courteous manner. The City forbids use of its electronic communication systems in a manner that violates any law, regulation, ordinance, or policy or procedure of the City. E-mail and/or the Internet/Intranet should not be used in any way that is offensive, harmful, or insulting to any person. Examples of forbidden communications include, but are not limited to, ethnic or racial slurs, sexually explicit photography, messages or jokes/cartoons, unwelcome propositions or love letters, or any other transmission that violates the City’s No Discrimination/No Harassment/No Retaliation Policy and Reporting Procedure, which is incorporated herein by reference. City employees shall use the same professional courtesy in E-mail communications as is used in other verbal or written communications.

Electronic communications systems are not to be used to copy, send or receive copyrighted materials, trade secrets, proprietary financial information, or similar materials without prior authorization. Electronic communications systems are not to be used for transmission of political messages.

City employees are prohibited from accessing without authorization or tampering with the security of computer/network equipment, files, or E-mail records of any employee. Any attempt to bypass City computer/network security controls (i.e. using unauthorized passwords, etc.) is forbidden. Electronic “snooping” to satisfy idle curiosity about other individuals is forbidden.

Employees Should Not Expect Privacy:

All City communications systems, hardware, software, temporary/permanent files, and any related systems or devices used in the transmission, receipt, or storage of E-mail/Internet/Intranet information are City property. The City retains the right to access information transmitted or stored on City electronic communications systems with or without prior notice to employees. Employees should not have any expectation of privacy with respect to any use, professional or personal, of the City’s electronic communications systems.

Confidential Information must be Handled Appropriately:

Avoid using electronic communications systems to send confidential, privileged, and/or sensitive information. Employees must exercise a much greater degree of caution in transmitting confidential information by E-mail and/or the Internet/Intranet, because of the reduced effort that is required to redistribute such information (i.e. at the touch of a button). Confidential information must never be transmitted to anyone who is not authorized to know or receive such information.

Some examples of information which may be considered confidential include, but are not limited to:

  • information from a personnel file (e.g., Social Security number, personal and/or family information, address and telephone information, etc.)
  • private correspondence of elected officials;
  • information that, if released, would give a competitive advantage to one competitor or bidder over another;
  • information relating to legal advice, questions, proceedings, or proposed legislation;
  • information related to the regulation of financial institutions or securities;
  • trade secrets, commercial or financial information of outside businesses.

Electronic Communications Policy is not a Contract:

This policy does not constitute a contract of any kind. The City reserves the right to alter the policy at any time to ensure proper City electronic communications. If you have any questions about appropriate E-mail/Internet/Intranet use, please contact your P&CSC personnel liaison, the Law Department, or the CIS Help Desk at x2900.

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