City of Pittsburgh

Dial 9-1-1 for all police, fire or medical emergencies.
To file a police report and for all non-emergencies dial 9-1-1. The 9-1-1 Dispatcher will route all non-emergency calls as appropriate.
To reach the Office of the Chief, Investigations, Administration or the Operations Branches of the Bureau, please dial Pittsburgh Bureau of Police Headquarters at 412-323-7800.
Garbage or Recycling - To report a missed pick-up, call 412-255-2773.
- Collection Schedules
Pittsburgh Water and Sewer Authority
- For water main break, running water or other service problem, call 412-255-2409.
- For problem with catch basins, sinkholes, manholes or water boxes, call 412-255-2429.
- For a billing problem or to reach customer service, call 412-255-8935 or 412-255-2423.
- PWSA E-mail Requests
Parking, Tow Pound, Vehicle Issues:
- To report an abandoned vehicle, call 412-255-4776.
- To reach the City Tow Pound, call 412-255-2500.
- To reach the Pittsburgh Parking Authority, call 412-560-7275.
  - To pay a parking ticket online, click here.
Department of Public Works - handles problems with streets, steps or park facilities, as well as permits for ballparks or park shelters, and animal control problems.
- For a loose dog, a dead animal or other animal control problem, call 412-255-2036 or 255-2325.
- For pothole, icy street, or other problem with a City street, call 412-255-2720 or 412-255-2790.
- For a problem with playgrounds, fields or courts or other problem with a City park facility, call
  412-255-2365 or 412-255-2790.
- To report graffiti on public property, a problem with a street sign or crosswalk painting, traffic signals or other traffic control issues, call 412-255-2872 or 412-255-2823.
- For a problem with a street light, call 412-255-5483.
- To obtain a permit for ballfields and park shelters, call 412-255-2370 or 412-255-2518.
- To report a problem with a tree on a City street or park, call 412-255-2365.
- For all other problems with City streets, steps or park facilities, call 412-255-2790.
Bureau of Building Inspections - Call BBI for building permits, problems with weeds and debris or other City code enforcement problems:
- For business licensing information, call 412-255-2858.
- For building permit inquiries, call 412-255-2181.
- For electrical or HVAC permits, call 412-255-2160.
- For building condemnation and demolition, call 412-255-2187.
- To report overgrown weeds, debris, broken sidewalks or other property code violations, call
  412-255-4155.
- For all other inquiries, call 412-255-2175.
Citiparks - Contact Citiparks for information on City recreational programs and locations and hours of operation for City pools, recreation and senior community centers:
- For Senior Interests programs, call 412-255-8895
- For Pools, call 412-323-7928.
- For Recreation Centers, call 412-255-2371.
- For Frick Environmental Center, call 412-422-6538.
- For Schenley Rink and Farmers’ Markets, call 412-422-6523.
- For Special Events, call 412-255-2391.
- For all other questions, call 412-255-2539.
Taxes and Finance Department - for questions on:
- For real estate taxes, call x412-255-2525.
- For wage and occupation taxes, call 412-255-2510.
- To request forms for wage or business taxes, call 412-255-8821.
- For business registration, call 412-255-2543.
- For City-owned property sales, call 412-255-2300.
- For dog licenses, call 412-255-2575.
- For administrative offices, call 412-255-2494.
City Employees - Formal complaint regarding the actions of a City employee, call 412-255-2804.
City Department Directory
- For Non-emergency EMS Bureau - 412-255-6931
- For Non-emergency Fire Bureau - 412-255-2863
- City Council - 412-255-2142
- City Controller - 412-255-2054
- City Clerk - 412-255-2138
- Mayor’s Office - 412-255-2626
- Personnel and Civil Service Commission - 412-255-2710
- City Planning - 412-255-2200
- Law Department - 412-255-2015
- Commission on Human Relations - 412-255-2600
- Citizen Police Review Board - 412-765-8023
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